Our Solutions

At ASAP Technology Support, we provide the full stack of IT services your business needs to run efficiently.

They’re designed to meet your specific needs and keep your operations secure and productive.

Software Support

Smooth Setup. Hassle-Free Updates. Reliable Performance.
We ensure your team has the tools they need, properly installed, updated, and functioning flawlessly.

What we do:

  • Install and configure mission-critical software

  • Resolve performance and compatibility issues

  • Manage licensing, patching, and version control

  • Provide cross-platform support (Windows, macOS, SaaS)

  • Maintain compliance with software standards

    Your team works faster with software that runs without friction.

Network Support

Build a Network That Supports Growth.
We use AI to monitor your network 24/7 and deliver proactive, recurring maintenance as part of our trusted MSP (Managed Service Provider) services.

What we do:

  • AI-powered Monitor: network health 24/7

  • Recurring maintenance through our MSP services

  • Optimize Wi-Fi and connectivity performance

  • Configure and maintain LAN/WAN environments

  • Set up VPNs for secure remote access

  • Harden routers, firewalls, and switches

  • Manage DNS and IP configurations

    Stay connected with secure, high-performance network infrastructure.

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User Support / Help Desk

Fast, Friendly, and Bilingual IT Support.
Whether your users are in the office or working remotely, we keep them productive with expert support.

What we do:

  • Provide live help desk support by phone, email, or remote session

  • Troubleshoot account and login issues

  • Assist with app usage and configurations

  • Reset passwords and manage user access

  • Deliver user training and documentation

    Minimized downtime and empowered employees.

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Security & Compliance

Multi-Layered Protection Built for Today’s Threats.
Protect your business from evolving cyber threats and stay compliant with modern standards.

What we do:

  • Provide live help desk support by phone, email, or remote session

  • Troubleshoot account and login issues

  • Assist with app usage and configurations

  • Reset passwords and manage user access

  • Deliver user training and documentation

    Minimized downtime and empowered employees.

System Administration

Optimize and Maintain Your Core IT Infrastructure.
We manage your backend systems to ensure reliability, security, and performance.

What we do:

  • Administer servers (Active Directory, Exchange, file servers)

  • Manage Microsoft 365, SharePoint, and Azure environments

  • Monitor and tune system performance

  • Apply OS updates and security patches

  • Provision and manage user roles

  • Implement backup and disaster recovery solutions

    A solid foundation for business continuity and growth.

IT Asset Management

Keep Your IT Assets Under Control and Future-Ready.
Gain visibility and control over all your hardware, software, and lifecycle planning.

What we do:

  • Track IT inventory in real-time

  • Manage hardware/software lifecycle

  • Ensure license and domain compliance

  • Coordinate secure disposal and sanitation

  • Handle procurement and vendor relations

  • Forecast IT budgets with strategic planning

    Reduce costs, eliminate waste, and ensure readiness.

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